Warranty

Thermalogic® 4 Year Limited Warranty

Thermalogic® Corporation warrants that the goods sold meet Thermalogic® specifications and are adequately contained, packaged and labeled and conform to the promises and affirmations of fact made on the container and label. THE FOREGOING WARRANTIES ARE EXCLUSIVE, AND ARE IN LIEU OF ALL OTHER WARRANTIES (WHETHER WRITTEN, ORAL OR IMPLIED) INCLUDING WARRANTY OF MERCHANTABILITY IN OTHER RESPECTS THAN EXPRESSLY SET FORTH ABOVE AND WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.

In the event that there is a breach of express warranty by the manufacturer made in connection with the purchase of this product, if any, the sole remedy of any buyer shall be to return the product for repair (or replacement of the product if repair is impossible) to the manufacturer’s facilities in the Commonwealth of Massachusetts, located at 22 Kane Industrial Drive, Hudson, MA 01749. Some states do not allow the exclusion or limitation of any incidental or consequential damages, so the above limitation may not apply to you. Nothing herein contained shall be construed to be a waiver by the manufacturer of any of the obligations imposed upon said buyer under the laws of the Commonwealth of Massachusetts except as herein specifically stated.

This warranty is enforceable only by the buyer of the product or a person in the buyer’s immediate family. This warranty is enforceable for a period of FOUR YEARS from the date of purchase (does not apply to Humidity Sensors). Some states do not allow limitations on how long an implied warranty lasts, so the above warranty may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

EMF and RMI Considerations

Thermalogic® controls are engineered and manufactured to withstand reasonable levels of electrical noise and interference found in typical industrial and commercial installations. However, there is a compromise between control cost and the degree of protection. It is always possible for electrical noise and interference to exceed the level of designed-in protection. This can happen, for example, if electrical arc or spot welding equipment is close to the control and supplied from the same AC power wiring. It can also occur if high voltage discharge devices such as electrostatic precipitators or flame igniters are located close to the control. These are extreme examples, but a much more common source of interference is simply motor or contactor loads switched by the control which do not have reverse voltage transient suppressors. Such suppressors are advisable for any inductive load because most modern control systems use sophisticated microprocessor electronics that are in some degree sensitive to the reverse voltage surges produced when these loads switch off. Even if the control switching this load is not affected, some other nearby control may be.

Load Snubbing

In most cases, separation of the sensor and load switching wiring and avoidance of heavy, noisy, loads such as welders on the same AC power line will be adequate protection against interference to the control. However, in severe noise cases, Thermalogic® will be happy to recommend an appropriate transient suppression device for your inductive load and/or other measures. It is essential that Thermalogic® be advised of interference situations so that we may recommend protective measures. Otherwise we cannot guarantee proper control operation in the presence of electrical interference of unknown amplitude.

Temperature Sensors

Thermalogic® temperature sensors are designed and manufactured according to customer specifications to include the usable temperature range. Exposing a temperature sensor to temperatures outside its rated usable temperature range will void the warranty. Damage to the sensing element due to moisture penetration or wicking via the junction of sheath and leads will also void the warranty. Exposure to corrosive chemicals including but not limited to; sulfuric acid, hydrochloric acid, etc. will void the warranty.

Exclusions from Warranty

This warranty is contingent upon, but not limited to, proper use of the product by Purchaser. This warranty does not apply to products which have been incorrectly installed or which have been subjected improperly to extreme operating or environmental conditions; to products subjected to modification, tampering, or repair by any party other than THERMALOGIC; or to products damaged by negligence, casualty, improper service, or maintenance. The warranty also does not apply to products damaged during shipment, or as a result of the purchaser’s failure to comply with any of the procedures specified in the product’s Operators Manual. This warranty does not apply to failure caused by normal wear and tear, or to physical damage to components which may occur during normal use.